B2C-SOLUTION-ARCHITECT TEST PREP & B2C-SOLUTION-ARCHITECT CERTIFICATION EXAM DUMPS

B2C-Solution-Architect Test Prep & B2C-Solution-Architect Certification Exam Dumps

B2C-Solution-Architect Test Prep & B2C-Solution-Architect Certification Exam Dumps

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If you're looking to become a Salesforce B2C Solution Architect, you'll need to take and pass the Salesforce Certified B2C Solution Architect exam. B2C-Solution-Architect Exam is designed for individuals who have a deep understanding of the Salesforce platform, particularly when it comes to B2C (business-to-consumer) solutions. As a B2C Solution Architect, you'll be responsible for designing and implementing Salesforce solutions that meet the needs of consumer-facing businesses.

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To prepare for the Salesforce B2C-Solution-Architect certification exam, professionals can take advantage of a wide range of resources, including study guides, practice exams, and training courses. These resources are designed to help professionals to prepare for the exam and to ensure that they have a deep understanding of the topics covered in the exam. With the right preparation and training, professionals can pass the Salesforce Certified B2C Solution Architect exam and earn this highly valued certification.

Salesforce B2C-Solution-Architect Exam is designed to test the knowledge and skills of professionals who specialize in developing customer-centric solutions using the Salesforce platform. Salesforce Certified B2C Solution Architect certification is ideal for those who work in the retail, e-commerce, and consumer goods industries, as well as professionals who are responsible for implementing complex solutions that enhance customer experiences.

Salesforce Certified B2C Solution Architect Sample Questions (Q39-Q44):

NEW QUESTION # 39
An organization chose a multi-cloud solution that Is comprised of Service Cloud and B2C Commerce. The organization now wants to ensure that the theme of Its self-service portal Is consistent with the theme of its B2C Commerce storefront.
How should a Solution Architect ensure that this requirement Is met?

  • A. Make a copy of the appropriate .ess file from the organization's web server and upload it to the self-service portal.
  • B. Copy any relevant .ess code from the organization's website and paste it into the pages for the self-service portal in Page Builder.
  • C. Set the value of the Portal Theme URL setting to match the publicly-accessible URL of the style sheet the organization wants to use.
  • D. Set the value of the Style Sheet URL setting to match the publicly-accessible URL of the style sheet the organization wants to use.

Answer: A


NEW QUESTION # 40
An organization currently has separate teams supporting Service Cloud, Marketing Cloud, store operations with a point-of-sale solution, and eCommerce with Commerce Cloud. Each business unit has their own key performance indicators (KPIs) but the organization is struggling to understand the big picture and improve customer engagement with the brand.
In which two ways would Salesforce CDP help in this scenario?
Choose 2 answers

  • A. It ingests customer data from each system and uses matching rules to find records representing the same person, uniting them under a Unified Individual.
  • B. It can power experiences through other channels like Marketing Cloud Engagement by activating customer segments.
  • C. It creates one Individual record that replaces the system-specific records in other products, creating a unified view of the customer.
  • D. It provides cross-channel analytics using pre-built, native dashboards and charts within the unified profile.

Answer: A,B

Explanation:
These answers are correct because they are ways that Salesforce CDP can help the organization in this scenario. Salesforce CDP can ingest customer data from each system and use matching rules to find records representing the same person, uniting them under a Unified Individual. This creates a single view of the customer across all systems and channels. Salesforce CDP can also power experiences through other channels like Marketing Cloud Engagement by activating customer segments. This enables personalized and targeted marketing campaigns based on customer data and behavior. References: https://www.salesforce.com/products
/customer-data-platform/overview/


NEW QUESTION # 41
Northern Trail Outfitters (NTO) wants to bring data from custom objects from its Salesforce Customer Success Platform into the Marketing Cloud account. NTO aims fora personalization of the customer journey with up-to-date Information and using dynamic content from multiple sources.
How can a Solution Architect ensure the expected data Is available within the Marketing Cloud?

  • A. Utilize Synchronized Data Sources within Marketing Cloud.
  • B. Implement a custom integration between Marketing Cloud and the Customer Success Platform.
  • C. Use Marketing Cloud Connect to fetch the expected data using APIs at send time.
  • D. Install and configure Distributed Marketing to make content accessible.

Answer: A

Explanation:
Synchronized Data Sources are a feature that allows accessing and integrating data from Sales Cloud or Service Cloud into Marketing Cloud for use in marketing activities. Synchronized Data Sources can help automate the data synchronization process and ensure that data is consistent and up-to-date across different Salesforce platforms. To ensure the expected data is available within Marketing Cloud, a Solution Architect should utilize Synchronized Data Sources within Marketing Cloud.


NEW QUESTION # 42
A company is currently Implementing B2C Commerce and wants to use Marketing Cloud to send transactional emails like the Welcome Email, Order Confirmation, and Order Status Update Email.
Which three steps are required to configure the Marketing Cloud Connector for triggered emails?
Choose 3 answers

  • A. Integrate Marketing Cloud and B2C Commerce to provide Marketing Cloud with B2C Commerce order and customer information on a nightly basis via SFTP.
  • B. Customize the B2C Commerce storefront to invoke Marketing Cloud's Transactional Messaging REST API whenever a transactional message should be delivered. This customization should first authenticate B2C Commerce against Marketing Cloud and then deliver the Transactional Messaging pavload to inform message contents.
  • C. Create an API Integration in Marketing Cloud using Installed Packages that provision access to Marketing Cloud APIs by external systems like B2C Commerce.
  • D. Customize the B2C Commerce storefront to trigger Marketing Cloud Transactional Messages at strategic points in the customer's experience by using Marketing Cloud's Transactional Messaging REST API. This customization should Include a payload that informs message contents.
  • E. Configure REST Services in B2C Commerce that will be used to authenticate B2C Commerce against Marketing Cloud via its API integration and initiate a transactional email delivery.

Answer: C,D,E

Explanation:
Option A is correct because configuring REST services in B2C Commerce is a necessary step to enable authentication and communication with Marketing Cloud via its API integration and to initiate transactional email delivery using Marketing Cloud's Transactional Messaging REST API.
Option C is correct because creating an API integration in Marketing Cloud using Installed Packages is a necessary step to provision access to Marketing Cloud APIs by external systems like B2C Commerce and to generate an API key and secret for authentication purposes.
Option D is correct because customizing the B2C Commerce storefront to trigger Marketing Cloud Transactional Messages at strategic points in the customer's experience is a necessary step to invoke Marketing Cloud's Transactional Messaging REST API with a payload that informs message contents and recipients.
Option B is incorrect because front-end development capabilities are not required to configure the Marketing Cloud Connector for triggered emails, but rather to customize the B2C Commerce storefront and the email templates in Marketing Cloud.
Option E is incorrect because integrating Marketing Cloud and B2C Commerce to provide Marketing Cloud with B2C Commerce order and customer information on a nightly basis via SFTP is not required to configure the Marketing Cloud Connector for triggered emails, but rather to enable data synchronization and segmentation for marketing campaigns.
Reference:
Get Started with B2C Solution Architect Cert Prep - Trailhead
Certification - B2C Solution Architect - Trailhead


NEW QUESTION # 43
A company is struggling to grow sales in a difficult retail climate and has tasked the Marketing team with improving their lead generation metrics. They have an existing database of customers going back five years, but there are many duplicates, the data is not extensive, and is often outdated. This could mean the potential customer base is limited. They already use Marketing Cloud Journeys extensively and their management team is open to considering additional investments if they believe it can make a difference.
Which three actions should a Solution Architect take to help meet their need for improving lead generation metrics?
Choose 3 answers

  • A. Use analytics tools such as Datorama to help improve accountability on campaign spend for digital advertising and marketing campaigns
  • B. Implement Audience Studio and integrate it with Marketing Cloud to bridge the divide between the known and the unknown customer
  • C. Run a proof-of-concept of Customer 360 Data Manager to build unified customer identities, improving the ability to provide relevant personalization
  • D. Implement Lead Queues in Sales Cloud to ensure that the Telesales teams are calling customers more efficiently
  • E. Implement a mobile app so that customers can more easily purchase products to drive higher sales

Answer: A,B,C

Explanation:
These answers are correct because they are actions that a Solution Architect should take to help meet the need for improving lead generation metrics. Implementing Audience Studio and integrating it with Marketing Cloud can help bridge the divide between the known and the unknown customer by capturing and activating data from multiple sources and channels. Using analytics tools such as Datorama can help improve accountability on campaign spend for digital advertising and marketing campaigns by providing insights into performance, ROI, and optimization. Running a proof-of-concept of Customer 360 Data Manager can help build unified customer identities by ingesting and matching data from different systems and creating a single source of truth for customer data. References: https://help.salesforce.com/s/articleView?id=sf.mc_dmp_dmp.
htm&language=en_US&type=5 https://www.salesforce.com/products/marketing-cloud/best-practices
/datorama-marketing-intelligence/ https://www.salesforce.com/blog/customer-360-data-personalization/


NEW QUESTION # 44
......

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